Intended for personnel within the supply chain with direct or delegated responsibility for ensuring that materials, equipment and services are available on time and with the least cost incurred.
The critical requirement of on-time delivery each and every time and the serious consequences to a business of supplier failure are plainly made clear. The importance of expediting is emphasised and techniques are provided to monitor, control and improve supplier on-time delivery. These include methods to apply pressure to suppliers to ensure they fulfil their obligations and how to deal with unacceptable performance. Attendees will leave motivated and confident to positively manage delivery and other crucial aspects of supplier performance.
Please see course content below or click 'Download Course Details' for a PDF of the course information.
Fee includes all tuition, comprehensive course notes and information hand-outs, morning and afternoon refreshments and lunch.
Wednesday 5th and Thursday 6th December 2018
Doncaster Racecourse Exhibition and Conference Centre, Leger Way, Doncaster DN2 6BB
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Critical Activity / Consequences of Failure to the Business / Personality, Persistence & Persuasion / The Three 'P's for Success / Expeditors are Problem Solvers Not Buck Passers / Getting the Right Attitude of Mind.
Developing Assertiveness / Getting Commitment / Holding People to Account / Fobbing Off Statements / Common 'Get-Out' Phrases / Getting to the 'Decision-Maker' / Negotiating Stockholding Arrangements / Supplier Visits.
Repeat Stock Items / One-off Purchases / Long Lead Items / Complex Components.
Essential Elements of any Expediting System / Designing Expediting Reports / Outstanding Order Data / Determining Expediting Action / Triggering Mechanisms / Recording Commitments / Computer Tracking / Radio Frequency Identification (RFID).
Examining Suppliers' Logic & Timing / Critical Path / Parallel & Series Activities / Manufacturing Programmes / Bar Charts / Process Alternatives & Options / Expediting the Critically Urgent.
The Power of the Order / Time is of the Essence / Damages & Penalty Clauses, / Rights of Rejection / Costs of Return / Short Batches / Split Deliveries / Applying Your Terms of Purchase.
Quantitative & Qualitative Methods / What Should We Measure? / Vendor Rating Model / Contractual Performance Levels / Performance Improvement.
Language / Culture / Imports / Customs Procedures / Freight Forwarders.
Planning / Prioritising / Being Proactive / 'Eat Frogs for Breakfast'! / Get Others Working for You / Remember '1-31' / Offload / Get Others Using Technology / Think of the Future.