Effective Expediting
Course Overview
Necessity & Importance of Expediting : Critical Business Activity / Effective of Late Deliveries / The Three 'P's for Sucessfull Expediting / Focusing on the Important / Being Proactive.
Getting On Time Delivery : Planning What, when and How to Expedite / Stock or Expedite? / Stockholding and Contingency Arrangements / Reporting and Communication Systems / 'Triggering Mechanisms / Using ABC Analysis to Prioritise Expediting.
Holding People to Account : Getting to the Decision-Maker / Applying Pressure / Buidling Obligation / Hitting a Brick Wall - Here's What to Do!
Communication Skills : Assertive Language / Key Points for Written and Verbal Communications / Improving the Impact and Response of e-mails / Dealing with 'Fobbing off' and 'Get Out' Statements.
Improving Delivery Dates : Timed Programmes / Manufacturing Plans / Gantt Charts / Analysing Logic and Timing / Critical Path / Expediting the Critically Urgent.
Vendor Rating/Performance Measurement : Types of Measurement / KPI's / Using Performance Data.
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A one day course
Intended for personnel within the supply chain with direct or delegated responsibility for ensuring that materials, equipment and services are delivered on time, in full, each and every time.
Outcomes
The critical necessity of on-time delivery and the serious consequences to a business of supplier failure are plainly made clear. The importance of expediting is emphasised and techniques are provided to monitor, control and improve supplier on-time delivery. These include methods to apply pressure to suppliers to ensure they fulfil their obligations and how to deal with unacceptable performance. Attendees will leave motivated and confident to positively manage delivery and other crucial aspects of supplier performance.
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